Enrolment

To enrol your child into NNOOSH please use the following link;

https://prodadmin.myxplor.com/enrollment_v2/centre/wndCwnPpXwWpf0OjTeQNlw

If you have any questions about the enrolment process, please contact Jan Flanagan (Coordinator) or Caitlin Moussa (Assistant Coordinator) via:

Email: nnoosh@bigpond.net.au
Phone: 9516 1387 between 12pm-6pm Monday-Thursday.

Depending on availability, we accept new enrolments at any time. Places are allocated according to our Priority of Access system (see Policies tab).
Re-enrolment in the following year, and new offers for school-starters in the upcoming year will occur in Term 4.
Priority of Access Guidelines for Child Care Services (Australian Government).

NNOOSH does not accept permanent Vacation Care bookings, separate casual bookings must be made for each Vacation Care period.

Learn all about Xplor Home and how to use it here

Child Care Subsidy

Your family may be eligible for federal government fee assistance in the form of the Child Care Subsidy (CCS). CCS is means tested and paid directly to the service, families will only pay the ‘gap’. If intending to claim the CCS for the first time log in to MyGov and apply for CCS through Centrelink. Click here for information on how to make a claim. CCS is administered through MyGov –you are required to establish a MyGov account.

Families who’ve received CCS with another childcare provider do not need a new claim, simply include the following information in your NNOOSH enrolment:

• Customer Reference Numbers (CRN) for each child and the registered parent/guardian

• Correct date of birth for each child and the registered parent/guardian

NNOOSH will send your enrolment information through to centrelink for confirmation once your permanent bookings or casual use has been confirmed the service (you have accepted and confirmed any offers). YOU MUST log in to MyGov and CONFIRM YOUR CHILD’S ENROLMENT or CCS will not be paid. Click here for a guide.

This arrangement is between families and Centrelink, as a matter of privacy. Questions about eligibility or issues with your CCS should be directed to Centrelink. Your income tax return status may affect your eligibility. Families who are not receiving the CCS should check their eligibility here.

Full fees will be charged until the required information for a CCS registration is provided. While NNOOSH will attempt to back-date the CCS where possible, government restrictions may not allow this.

How to CWA approval and CCS Enrolment Confirmation: https://support.ourxplor.com/hc/en-us/articles/360015429272-CWA-Approval-and-CCS-Enrolment-Confirmation

Fees

New fee schedule from the 28/02/22:
Before school care
$14

After school care
$26

$18 Happy Hour (3-4.30pm or 4.30-6pm (after another after-school class)

Note: Absences marked with 24hrs notice, will not be charged. From 19/02/2024, a trial of absences being marked within 24hrs will be charged the ‘Happy Hour’ fee. This will be monitored for approval by the committee.

Vacation care
$60 + variable activity costs.

Other fees
$2 - Annual membership fee: per calendar year per family
$20 per 15mins/part thereof - Late fee: charged for children who are collected after 6pm.

Payment of Fees

• Accounts are billed weekly by Debit Success, and you will receive a statement by email (please ensure your email contact is up to date).

• From Term 2 2022 all accounts must be paid by Direct Debit.

  • Upon enrolment you must provide your direct debit details and enter into the direct debit agreement with Debit Success (please take note of variations in processing fees for credit cards vs bank account). This is all integrated into the enrolment form accessed via Xplor. Setting up Direct Debit

  • Existing Families - please sign up for direct debit through the Xplor App. Setting up Direct Debit

  • NOTE: 95C PER TRANSACTION IF USING DIRECT DEBIT FROM A SAVINGS ACCOUNT OR 2.47% OF THE TOTAL

For payment/debit success queries. Please do not contact the service as you will need to contact Debit Success.

It is the responsibility of account holders to check the accuracy of their statement, and inform the service if CCS entitlements do not appear on your statement. There are numerous reasons why the CCS payment may drop-off, and payments automatically cease if a child does not attend for a period of time. You will need to keep the service informed of any drop off of CCS as we may need to resubmit your enrolment data to Centrelink.

If utilising “Happy Hour” (HH) please check your statement each fortnight to ensure correct fees apply. HH fees are a unique quality of NNOOSH and therefore are not supported by our childcare management software. It involves manually adjusting fees and therefore the occasional mistake may happen. To ensure we can continue to offer the lower HH rate, please check your statement as HH charges may not be backdated.

For any enquiries please contact us at nnoosh@bigpond.net.au for any further assistance